Member Testimonials: Voices from Our Community
At GNEMA, our strength is rooted in the relationships, collaboration, and shared expertise of our members. Across the motorcoach industry, our community continues to grow through meaningful connections and real-world support. Don’t just take our word for it—hear directly from the members who experience the value of GNEMA every day. Their stories reflect the impact of being part of a network you can rely on, whether you’re navigating challenges, building partnerships, or making that important call when it matters most.
Frank Smith, General Manager
A Yankee Line | Boston, MA
“The GNEMA experience is all about building meaningful relationships—because when you need to make that 3:00 AM call, you want to know someone will be there.”
Kristy Fasano, Vice President & COO
Bailey Coach | Spring Grove, PA
“GNEMA cultivates a community of motorcoach professionals who come together to learn, grow, and advocate for one another. The networking and educational opportunities make it incredibly valuable.”
Sandie Marquis, Graphics Sales Manager
Budget Truck & Auto | Jamesville, WI
“GNEMA provides the opportunity to meet and stay connected with operators and vendors. Face-to-face networking is incredibly important in our industry.”
Pam Martinez, VP HR & Risk Management
DATTCO, Inc. | New Britain, CT
“GNEMA provides professional development, industry updates, advocacy, and meaningful networking. It’s a valuable resource for staying informed about trends and connecting with partners who help strengthen our business.”
Alison Sherman, President
Klein Transportation | Douglassville, PA
“GNEMA provides legislative support, networking, and relationship building with operators and vendors in the regions where our motorcoaches travel most.”
Steven O'Shea, VP Marketing & Customer Service
Lancer Insurance | Long Beach, NY
“GNEMA brings together operators who share a commitment to safety and professionalism while fostering collaboration and innovation across the motorcoach industry.”
John Henry, Vice President of Business Operations
Martz Group | Wilkes-Barre, PA
“GNEMA creates a strong network where operators and suppliers connect, share ideas, and stay informed about the latest developments in our industry.”
Meg Lewis, Executive Director
Resorts Casino Hotel | Atlantic City, NJ
“GNEMA brings operators and suppliers together to share best practices, build relationships, and advocate for the motorcoach industry.”
Adam Jacobson, Hotel Sales Manager
Resorts World Catskills Casino | Monticello, NY
“GNEMA connects the entire motorcoach and group travel ecosystem—operators, group leaders, and travel suppliers—while providing education and advocacy that strengthen the industry.”
Heather Colache, Tourism Account & Film Commission Director
Visit Atlantic City | Atlantic City, NJ
“GNEMA connects suppliers and operators through networking, education, and industry updates that support the motorcoach community.”
Shannon Rinker, Visitor Services & Building Manager
Visit Bucks County | Newtown, PA
“GNEMA plays an important role in promoting motorcoach group tourism and connecting destinations with tour operators.”
Heath Ochroch, President
Werner Coach | Phoenixville, PA
“GNEMA helps connect motorcoach companies and tour operators, supporting the growth of group travel and motorcoach tourism.”